Greetings friends and part geniuses! Thank you for enduring our social silence over the past few weeks – we’ve had all hands on deck preparing the new Allparts.com website and online store, our 2013 product catalog, and the logistics of NAMM 2013 in Anaheim.
As for our website – our changes have been guided by you – our customer – every step of the way. Not only are we responsive to your requests for new products, but we also have your buying experience and business operations in mind when we consider making changes within our business operations. That’s why we’ve worked diligently on building an entirely new website for you to utilize.
Here is the rundown on what you can experience at the new Allparts.com
The new Allparts.com runs on a dedicated server, meaning that there aren’t a bunch of other online stores slowing us down. This should result in faster searches, faster page loading, and faster navigation.
We heard your complaints about our previous platform loud and clear. Although the downtime we experienced was due to factors outside our control, we know that they could have adversely affected your business. That’s why we’ve taken it upon ourselves to seek out a solution provider that is more reliable. We are confident that the Allparts.com web store will be up and functioning on a much more consistent basis from now on.
We have installed new Secure Socket Layer (SSL) certificates to further protect your private information as you utilize the Allparts.com website. On secure HTTPS pages like the checkout page, you may notice your address bar turn green (depending on the web browser you use). This serves as a constant reminder that you are protected by the industry’s most secure encryption technology.
The new Allparts.com may look familiar, but feel cleaner and more inviting. If that’s the case then we have done our job. Our new site is designed for maximum usability and the best possible user experience. Everything is exactly where it always has been.
Help and FAQ
Everything you need to know about shipping, payments, returns, payments, and other Allparts business policies can be found in our new Help and FAQ section at allparts.com/help
New Feature – Saved Orders
One of our customers’ most frequently requested change was for the ability to save the order in your shopping cart and access it later. We know that you want to add parts little by little as you compile your order throughout the week. That’s why we are pleased to make this functionality available to our customers on the new site.
To use this feature, simply add products to your cart, view your cart, and then click the “Save for Later” button. That’s it. Your saved cart will be available with a date stamp, amount, and options to delete, view, or continue the order.
New Feature – Search Suggestions
We’ve moved our much-used Search box to the upper right of our site and made it smarter easier. Start typing something to get live search suggestions, then click on a suggestion to go right to that product.
We hope you enjoy the new Allparts.com site as much as we do. Please contact us if you have any questions or suggestions.